Account Manager

Toledo, Ohio
Toledo
09/06/2022
Toledo, OH
85,000.00  Annual
65,000.00  Annual
Full Time

C&K Industrial Services, Inc. a Cleveland, OH based provider of vacuum/waste management and water blasting service has an opening for an Account Manager based in Toledo, OH.   The Account Manager will work as client liaison and work with internal departments to ensure that our client's needs are understood and satisfied.

Duties and Responsibilities include the following:

  • Serving as company advocate and oversee or attend client meetings regarding scheduled maintenance and planning.
  • Communicating with clients to understand their needs and explain product value.
  • Collaborating with internal departments to facilitate client need fulfillment.
  • Articulate the unique value or distinguishing quality of the company's products or services to the client.
  • Actively seeking ways to inform customer of additional products and services that could be helpful to their processes.
  • Keeping accurate records pertaining to purchase orders, scope of work changes, and site conditions.
  • Maintaining updated knowledge of company products and services.
  • Resolving complaints and preventing additional issues by working with operations and admin teams on improving processes.
  • Acting as a client advocate with a focus on improving the buyer experience.
  • Complete any necessary reporting required by the customer or as directed by management.
  • Must be able to meet client site standards for access as well as evaluation of job scope for training, background screening if required and medical/physical requirements.

The ideal candidate will

  • be self-directed and able to complete projects with limited supervision
  • have excellent communication skills, both written and verbal
  • Good negotiation skills.
  • Strong interpersonal skills.
  • Detail oriented and works with a high degree of accuracy
  • Highly organized and flexible with the ability to multitask and meet changing deadlines
  • Excellent computer skills, with experience with Microsoft Office Suite, with emphasis on superior Excel skills

Benefits:

  • Health Care/Hospitalization (Medical, Dental, Vision)
  • Group Term Life Insurance
  • Paid Holidays
  • Paid Vacations
  • 401K Program
  • Vehicle allowance